Masterplan 2010-2014 Creating sustainable business together!
15% betere beschikbaarheid tegen lagere kosten voor asset owners
15% meer omzet via serviceconcepten voor OEM/asset leveranciers
15% meer maintenance gerelateerde werkgelegenheid
15% meer studenten op maintenance disciplines
15% meer omzet voor asset maintainers / service leveranciers
Masterplan World Class Maintenance juli 2009 -1-
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Inhoudsopgave Voorwoord
5
Executive summary (English)
7
1.
Introductie
11
2.
Visie & doelstellingen
15
3.
Activiteiten
23
4.
Partner organisaties
36
5.
Organisatie & besturing
38
6.
Financieel plan
41
7.
Implementatie- & communicatie plan
45
Afkortingen en definities
48
Referenties
50
Annexes A.
SWOT analyse
52
B.
WCM activiteiten
53
C.
WCM deelnemers
54
D.
Toelichting WCM innovatieagenda
56
E.
Spelregels
58
F.
Intentieverklaringen
62
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Voorwoord
Onderhoud als hefboom voor de economie Onderhoudsbewust ontwerpen van installaties. Fysisch faalgedrag van systemen begrijpen en daarop kunnen anticiperen. Langer uitnutten van installaties en daarmee investeringen uitstellen of voorkomen. De conditie op afstand bewaken. Uitvoering en logistiek rondom onderhoud effectief en efficiënt organiseren. En daar als land ijzersterk in blijven, zo Dr. Ir. A.W. (Aad) Veenman
de concurrentiepositie van de eigen industrie te verstevigen én deze
Vrz. Raad van Toezicht i.o.
onderhoudskennis, -producten en -diensten internationaal vermarkten.
World Class Maintenance
Dat zijn de ambities van World Class Maintenance in een notendop, een innovatieprogramma opgezet voor en door de sector. Professioneel onderhoud levert de hefboom, en draagt bij aan duurzame uitnutting van kapitaalgoederen, levert energie efficiency, leidt tot emissie reducties en resulteert in hogere veiligheidsniveaus. Maintenance creates sustainable business!
Cradle to Cradle & Maintenance De Nederlandse vereniging voor doelmatig onderhoud (NVDO) is trots al vanaf het begin lid te zijn van de stuurgroep van het World Class Maintenance initiatief. De van oorsprong regionale samenwerking heeft zich weten te positioneren als aansprekend platform voor Onderhoudend H.C. (Dick) Huybens MBR Voorzitter NVDO
Nederland. Na het in 2007 uitgegeven visiedocument over de Maintenance Repair & Overhaul- markt zal het nu voorliggende masterplan
2010-2014
verder
gaan
bijdragen
aan
een
grotere
bewustwording. Want door de toenemende schaarste van grondstoffen, de stijgende energiekosten in combinatie met de huidige economische situatie zijn nieuwe innovaties essentieel om onze delta blijvend te laten pieken.
Masterplan World Class Maintenance juli 2009 -5-
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Volwassen worden door krachtenbundeling Met het visiedocument “World Class Maintenance in de Nederlandse Delta” is in 2007 de onderhoudssector en haar dynamiek, kansen en bedreigingen op uitstekende wijze in kaart gebracht. Samen met de NVDO en het World Class Maintenance programma zijn de krachten ir. P.R.R. (Roelf) Venhuizen Voorzitter Profion
gebundeld om de sector de benodigde impuls te geven. In de meest recente Industriebrief (ministerie EZ) wordt ook het strategisch belang van onderhoud onderkend. Het verankeren van de aandacht voor onderhoud bij Ondernemingen (tot in de boardrooms), Onderwijs (op alle niveaus) en bij de Overheid is een kerntaak van Profion. Met dit innovatieprogramma voor de sector wordt hiervoor een structureel platform en middelen geboden, met een uniek, cross sectoraal karakter. Partijen hebben elkaar gevonden op alle niveau’s en werken aan het behoud en versterking van de industrie. Get connected!
Ambitieuze continuering van het Piekenbeleid Voor u ligt het Masterplan World Class Maintenance 2010-2014 “Creating sustainable business together!.” In dit masterplan presenteert de sector een innovatieprogramma van € 50 miljoen. Kortom, een ambitieus plan. Dat mag ook. Maintenance is voor Zuid-Nederland en in het bijzonder de P.A.C.M. (Peter) van der Velden Voorzitter programmacommissie Pieken in de Delta Zuidwest-Nederland, Burgemeester van Breda
Rijn-Schelde
Delta
een
zeer
belangrijk
speerpunt.
Met
dit
innovatieprogramma gaan we daar inhoud aan geven. Vanuit het Piekenprogramma is daarvoor de eerste aanzet gegeven. Ik vind het dan ook zeer plezierig te merken dat met grote voortvarendheid één en ander is opgepakt. Regionale verankering en nationale opvolging zijn noodzakelijk voor continuering van het succes.
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World
Executive summary
Class
Maintenance
supports
the
development of world class “supply chains” & hot spots” It is World Class Maintenance’s (WCM) mission to
Maintenance is pivotal for The Netherlands
provide strategic guidance and operational support
A competitive Maintenance, Repair & Overhaul
regarding knowledge development and innovation
(MRO, or maintenance for short) sector is essential for
knowledge,
skills
and
capital
within supply chains for Maintenance Repair &
intensive
Overhaul in various sectors. WCM also supports the
economies like the Dutch. Equipment, installations
development
and assets require effective service activities to
with
concentrated
education and training.
Equipment Efficiency. This is an important indicator
For the larger part this is done through innovative
which signals the ability for industries to operate
projects carried out by cooperating companies (in the
cost effective in today’s marketplace. management
hotspots
Maintenance Repair & Overhaul activities, research,
avoid malfunctioning and to contribute to the Overall
Increasingly,
of
supply chain and across sectors), schools, institutes
within
corporations
and universities.
appreciate that maintenance is not just a cost factor. As
world
class
maintenance
enables
the
Existing maintenance initiatives join forces to
prolongation of the lifetime of assets at favorable
become World Class in South West Netherlands
economic conditions, it transforms from cost to value driver. In addition it enables sustainable and
In the recent years, four initiatives – World Class
safe
class
Maintenance Consortium (WCMC, for large asset
maintenance is a prerequisite for optimal asset
owners), Maintenance Competence Center (MCC,
exploitation and thus a driver to sustain a high-end
for the entire MRO community), Maintenance
labor market for The Netherlands.
Education
use
of
assets.
As
such,
world
is
approximately
€18
billion
by
adequate
and
stable
for
educational
Maintenance (PO WCM, for public relations and
in
business development) – have been successfully
revenues, and 150.000 employees. The market is characterized
(MEC,
institutions) and Program Office World Class
The size of the total MRO market in The Netherlands
Consortium
1
launched, in South West Netherlands and in close
profit
2
3
collaboration with NVDO and Profion .
margins. MRO is both important on the demand side (as asset owners seek to improve the total costs
To improve overall effectiveness, the existing
over the entire asset lifecycle) as the supply side (it
initiatives have been started under a guiding letter of
offers ample opportunity suppliers and service
intent that they will converge into one overall World
providers alike to develop new profitable revenue
Class Maintenance organization (WCM) in spring
streams both
2010. This master plan is the result of the intention
business inside and outside The
of the four initiatives to merge activities in 2009 and
Netherlands).
1
South West Netherlands is the region consisting of the province Zeeland in combination with the Western part of the province Brabant. 2 NVDO: Nederlandse Vereniging voor Doelmatig Onderhoud (Dutch Society for Effective Maintenance). 3 Profion: Branchevereniging voor Professioneel Industrieel onderhoud (Dutch Federation for Professional Industrial Maintenance).
Masterplan World Class Maintenance juli 2009 -7-
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represents the plans for World Class Maintenance
World
Class
Maintenance
has
a
‘5x15%’
in the period 2010 – 2014.
ambition
Going forward, WCM will be the platform to connect
World Class Maintenance’s ambition is to be the
all relevant parties in the Netherlands and realize
cohesion between all members to realize tangible
the joint ambition, together with NVDO and Profion
objectives for individual participants. For the period
of establishing a World Class Maintenance cluster in
2010 – 2014 the ambition is formulated as ‘5 x
The Netherlands.
15%’: 1. For asset owners: 15% lower integral costs. 2. For asset providers: 15% more revenue.
World Class Maintenance serves a knowledge
3. For service providers: 15% more revenue.
community
4. For education: 15% more students at the
Maintenance is multi-disciplinary and pivotal to
required
many industry sectors. Within the scope of WCM
Maintenance Top Institute.
these
are:
Aerospace,
Maritime,
level
and
the
foundation
of
a
5. For society: 15% more maintenance related
Energy,
employment.
Infrastructure, Process industries. These industries are well established in South West Netherlands supported by a strong logistics infrastructure, and
Knowledge projects are the key differentiating
many firms have already started collaboration with
factor of World Class Maintenance
other participants via one or more of the running WCM aims for international recognition for The
initiatives.
Netherlands as the leading region with respect to World Class Maintenance has the objective to
MRO, with South West Netherlands as the pounding
support the participants to realize their individual
heart.
maintenance
legal
knowledge, (ii) disseminate knowledge and (iii)
The WCM
commercialize knowledge are at the basis of WCM .
objectives.
WCM
has
structure of a non-profit Foundation.
the
Collaboration
projects
to
(i)
develop 4
master plan embodies a unique and aligned The activities of WCM are primarily geared towards
collaboration of all relevant parties – asset owners,
the initiation and facilitation of knowledge projects.
suppliers, service providers, knowledge centers,
These projects are the core of WCM and consume
universities and regional governments – with
the lion share of the budgets. Project proposals are
respect to maintenance, in all parts of the value
submitted by participants, in one of the three focus
chain and across all relevant sectors.
areas ‘knowledge’, ‘know how’ ’and ‘money’. The Despite first successes, collaboration with other
projects are approved based on criteria defined by
parties never comes easy. The role of WCM in
the innovation agenda, which is governed by an
initiating, facilitating and manage joint projects is
independent
required for at least the coming five years.
projects are executed via multiple WCM members
Scientific
Advisory
Board.
Finally
and facilitated by WCM via project management, project office and project administration services.
4
In Dutch this is called: Kennis, Kunde & Kassa.
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To keep this mechanism going, the future Top Institute Maintenance will drive new developments and serve as point of contact for research questions from industry. Next to supporting collaboration projects, WCM offers general services to support knowledge dissemination, like yellow pages, workshops, magazines and blueprints. Execution of these services is in close collaboration with NVDO and Profion.
Current projects 2007 2007
Planned Projects 2008
2009
2010
2011
Start WCM
Human Capital
Disseminate & apply
Execution & Personnel
PPSxPBL aircraft gasturbines
Innovation & Development
Kennismanagement
Disseminate & apply
Performance based contr.
Innovation & Development
Simmaintenance
Knowledge roadmaps
Innovation & Development
Excellente Training Centers
Disseminate & apply
ETC Process, Energy, Maritime and Infra
Disseminate & apply
Labour market study
Disseminate & apply
Promaintenance
Disseminate & apply
Topinstituut Maintetance
Roadmap Topinst. Disseminate & apply
Maintenance Systems
Disseminate & apply
Virtual Games
Innovation / Commercialization
Innovation & Development
Disseminate & apply
Maintenance & Safety
World Class Aviation Ac.
Innovation & Development
Innovation & Development
World Class Aviation Academy
Disseminate & apply
Autogeneration Wiring Diagrams Innovation & Development
Interactive & intelligent maintenance Knowledge management
Disseminate & apply Disseminate & apply
Total Maintenance
Measurable maintenance
Innovation & Development
Design for maintenance
Innovation & Development
Monitoring based maintenance
Innovation & Development Innovation & Development
Connecting Remote Assets
AM Remote installed base Condition based monitoring
Heavy maintenance/ Stop management Disseminate & apply
Physical phenomena
Best practices stop management
Disseminate & apply
Knowledge center composites
Failure behaviour of components
Rotating equipment
Innovation & Development
Physical Modelling
Innovation & Development
Regional Business Development
Disseminate & apply
Total Maintenance
Innovation & Development Innovation & Development
AM Remote installed base business
Commercialization
Maintenance Value Park & Maritime Maintenance Zeeland
Commercialization
Aviolanda Woensdrecht -aviation park
Commercialization
Maintenance University / Topinstitute Maintenance
Commercialization
Wijkevoort/Maintenance Park Tilburg
Commercialization
International P.R & communication WCM
WCM Campus
Maintenance Test & Experience Center Regional coordination & support
Join WCM and pre-register as member, sponsor or participant in the program and projects that will guide you towards World Class Maintenance. Creating sustainable business together!
Masterplan World Class Maintenance juli 2009 -9-
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Significant budgets are estimated to realize the
Get connected!
World Class ambition by 2014 Many firms have already joined the World Class For the period 2010 – 2014 the total required
Maintenance community, and new projects in the
budgets add up to €50 million, or €10 million per
WCM Masterplan will start in 2010. The value of a
year. Funding strategy is based on a public-private
community increases by the square of the number
partnership (PPP), the participants and members of
of participants; more qualifying members are always
WCM (industries, knowledge institutes) contribute
warmly welcomed.
time and cash, co-funded by the Dutch Ministry of Economic Affairs and other public parties.
2014
2010
Physical phenomena
Heavy maintenance / stop management
Monitoring based maintenance
Execution & personnel
Maintenance systems
Design for maintenance
Performance starting level
Masterplan World Class Maintenance juli 2009 - 10 -
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